Open Letter to Resaurants

Majority of the time, I try to bring a lunch to work so I don’t have to deal with the hassle of eating out.  Life happens though, and sometimes I have no other option than running out in search of food near my office.  I have a hard time finding places I trust, instantly cringing anytime I see a restaurant that has bins of ingredients lined up, an instant concern for cross contamination.  But seeing a place that has so many signs about requesting gluten-free gives me hope that I can give somewhere a shot.  I always begin my order by courteously requesting that my server change their gloves, explaining that I am “severely allergic” to gluten.  So why then today, after watching the server carefully take off his gloves, wash his hands and arms, and putting on new gloves would the server then hand my food off to the next person in the chain?  Before I had caught up with my food it had already been contaminated!  Seething as I watched my gluten-free salad poured onto another workers stale gloves to be chopped, I explained the situation and they tossed out my first round of food.  As that server then began to clean his hands, another server attempted to make salad round two for me.  Now explain to me why on earth, after two servers have washed their hands and changed their gloves for me, would a THIRD begin making my salad with OLD GLOVES?!

After throwing out two salads that had been contaminated, I finally had one made by a single person with fresh gloves, but it made me think about the situation as I watched this all unfold.  Under no circumstances would it be acceptable for a server to sneeze on food and serve it to a customer.  So why then, after I’ve carefully explained my situation, do they continue to be so hasty with my food?  I am not on a fad diet, I do not eat gluten-free because it’s trendy.  I eat gluten-free because it’s the only solution to celiac disease!  And when restaurants are careless with my food the following almost always occurs within 30 minutes:

1. I am forced to leave work for the day, feeling too ill to continue.
2. I spend the next few hours curled in the fetal position on my bathroom floor, intermittently vomiting and dealing with diarrhea.
3. I lose all energy, and sleep for hours.
4. I deal with lingering symptoms for the next few days.

It’s not acceptable for me to walk over and casually spray your meal with bacteria; don’t do the same to me by hastily handling my food.  When I tell you I have a severe allergy please take me seriously and know that your actions have very serious consequences to my health!

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